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‎07-22-2020 07:29 AM

HP Recommended
Product: Pavilion Laptop 14 ce
Operating System: Microsoft Windows 10 (64-bit)

I have been tearing my hair out trying  to find a solution to HP not including CD/DVD drive and MS requiring a CD/DVD for restoring a system image.

After trying suggestions from experts that did not work, I found the following which does work, well it did for me: 

https://www.ubackup.com/windows-10/restore-windows-10-from-usb.html#H3-1

1 REPLY 1

‎07-24-2020 06:21 PM

HP Recommended

@lewishilary Welcome to HP Community!

 

I understand that you are unable to perform system restore.

 

In that case, you will have to order a recovery media: Click here for steps.

 

Or you may also attempt to download the same using the steps on this link: click here

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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