cancel
Showing results for 
Search instead for 
Did you mean: 
lewishilary
New member
4 1 0 0
Message 1 of 2
146
Flag Post

CD/DVD & system image restore

HP Recommended
Pavilion Laptop 14 ce
Microsoft Windows 10 (64-bit)

I have been tearing my hair out trying  to find a solution to HP not including CD/DVD drive and MS requiring a CD/DVD for restoring a system image.

After trying suggestions from experts that did not work, I found the following which does work, well it did for me: 

https://www.ubackup.com/windows-10/restore-windows-10-from-usb.html#H3-1

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
Flag Post
HP Recommended

@lewishilary Welcome to HP Community!

 

I understand that you are unable to perform system restore.

 

In that case, you will have to order a recovery media: Click here for steps.

 

Or you may also attempt to download the same using the steps on this link: click here

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation