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‎10-06-2021 03:34 PM

HP Recommended
Product: Envy 700-527c
Operating System: Microsoft Windows 10 (64-bit)

I have an Envy 700-527c Desktop with an i5-4570 CPU. Is there any processor I can replace this with to be compatible for upcoming Windows 11?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-06-2021 03:56 PM - edited ‎10-06-2021 03:57 PM

HP Recommended

Hi,

 

Intel 4th gen CPUs are not on the approved list of processors supporting W11. You need a 8th gen  Intel CPU.

 

Your motherboard can't handle a 8th gen Intel CPU.

 

You could try a clean W11 install which requires backing up data at minimum or create a system image on external media before doing the clean install. Or install W11 clean on a different HDD or SSD.

 

Future W11 updates on a clean installation using unsupported hardware may fail or break the operating system.

 

Regards

View solution in original post

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2 REPLIES 2

‎10-06-2021 03:56 PM - edited ‎10-06-2021 03:57 PM

HP Recommended

Hi,

 

Intel 4th gen CPUs are not on the approved list of processors supporting W11. You need a 8th gen  Intel CPU.

 

Your motherboard can't handle a 8th gen Intel CPU.

 

You could try a clean W11 install which requires backing up data at minimum or create a system image on external media before doing the clean install. Or install W11 clean on a different HDD or SSD.

 

Future W11 updates on a clean installation using unsupported hardware may fail or break the operating system.

 

Regards

Was this reply helpful? Yes No

‎10-06-2021 04:31 PM

HP Recommended

Thanks for that info!

Was this reply helpful? Yes No
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