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- Can I delete new 5GB HP_Tools partition after successful BIO...

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01-22-2018 12:48 PM
Hi Ken
Quick question.
Do you also have an HP Recovery partition when viewing the hard disk in Disk Management?
I am still trying to understand why the partition is so large.
It should be around 100MB and contains diagnostics and a BIOS recovery image.
If you dump this partition you will not be able to recover from a bad BIOS update or BIOS corruption.
Tom
01-22-2018 01:03 PM
Hi Tom,
I do not have an HP Recovery partition when I view the HD in Disk Management. I have the unnamed 100MB partition, the primary C: partition and the newly created 😧 partition. I have not yet done anything to the 😧 partition, and your question now raises three questions. First, should there have been one installed on the HD when I purchased the machine, or was I supposed to create one at set-up? And, back to my earlier question - how likely am I to get a bad BIOS update or have BIOS corruption? Finally, if I did delete this 😧 partition, can a new, and hopefully smaller, HP_Tools partition be created (perhaps with a letter other than D:)?
--Ken
01-22-2018 02:50 PM
Hi Ken
I am not really sure what is happening. Maybe another forum member has a better handle on this.
If you go to this HP site you can download and create an HP Hardware Diagnostics 3-in-1 USB key.
This USB key supports hardware diagnostics and BIOS recovery.
Maybe this is what the HP_Tools partition on your HDD is?
Look for HP Recovery Manager software. This program would be used to create DVD or USB recovery media.
You do have the option to download the operating system from the cloud. So you would not need to have recovery media on the local HDD.
Tom
01-22-2018 03:37 PM
Hi Tom,
Thank you for these links. These are excellent resources. Given that I am about to switch software for backup and imaging, I think that I will take these into account when I do so (and probably delete the 😧 partition. so long as I have what I need backed up, the worst thing is that I spend time rebuilding from scratch. It is a shame that HP does not do a better job with installing their utilities. Lenovo used to do a really good job with their ThinkPads. One of the first things that yu did was to create a recovery media set. I cannot remember if it was a requirement, but I know it was the first thing I always did.
Thanks again for your wisdom and patience - much appreciated!
--Ken