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SteveB-2
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Can anyone Help! ? HP Touchsmart 520-1070 All in One Compatible with Windows 10?

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Touchsmart 520-1070 AIO
Microsoft Windows 7 (64-bit)

Hi my All in One was bought in 2012 apprx.   Running Windows 7  , is this computer ok to move from windows 7 to Windows 10?

 

I checked the HP support listing of computers that were tested, and didn't see my make model?

 

thank you! Steve

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praveen196
HP Support Agent
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@SteveB-2 Welcome to HP Community!

 

I understand that you would like to install the Windows 10

 

Your product is not tested on Windows 10 operating system.

 

There are no drivers for windows 10.

 

I would suggets you install windows 8.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

  

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SteveB-2
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Hi Praveen and thank you for responding.

I've gone ahead and done a few things:

 

1) I backed up all my files music, documents etc

2) Downloaded Windows 10 on to flash drive (to be used later step)

3) upgraded my Windows 7 to Windows 10

4) switched my 8 year old Hard Drive and replaced with new Samsung SSD

5) Rebooted with flashdrive in USB

6) Reinstalled Windows 10

7) Right now retrieving all my files , ,documents from carbonite which looks like it will take another 24 hours

 

Not sure what issues i may have as you pointed out "there are no drivers for Windows 10"

After my Carbonite finished in getting all my files back on to my computer, 

 

What next steps would you suggest?

 

Thanks Steve

 

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KrazyToad
HP Support Agent
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Message 4 of 4
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@SteveB-2

 

There are no Windows 10 HP Drivers for this Model anymore.

 

After you reinstall Windows 10 you need to run all the Windows updates.

 

You can refer to this Link: https://support.hp.com/us-en/product/hp-touchsmart-520-1000-desktop-pc-series/5146296/model/5157121/...

 

Keep me posted

KrazyToad
I Am An HP Employee

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