• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-04-2021 08:52 PM - edited ‎11-04-2021 09:40 PM

HP Recommended
Product: Example: Pavilion 6HP Pavilion All-in-One - 24-r114530
Operating System: Microsoft Windows 10 (64-bit)

I updated my BIOS to HP Consumer Desktop PC BIOS Update (ROM Familt SSID 8848) and now Google Chrome and Microsoft Edge won't open when I click on them. 

Category:
1 REPLY 1

‎11-06-2021 01:30 PM

HP Recommended

@ShonRT -- I doubt that there is any correlation between the BIOS Update and your software issue.

 

Check that Windows Update is *NOT* in the middle of an update. It is is, it disables the launching of some programs. Wait until Windows Update tells you to restart, and then restart.

 

Also, uninstall Chrome, and use Microsoft Edge. Since January 2020, both web-browsers are based on the same open-source "Chromium" project. So, I find no problem accessing web-sites that claim to "require Chrome".

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.