• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-29-2019 01:40 PM

HP Recommended
Product: Example: Pavilion Desktop 570-p035t
Operating System: Microsoft Windows 10 (64-bit)

Hello. I need to upload a zipped folder with a Microsoft Access file in it. I am using the college's upload system.

 

The problem is every time I attempt to upload, the Upload in progress box never stops saying this, so if I click the Submit button, the instructor states that he did not receive the attachment.

 

I also had no luck in trying to send a screenshot of the problem through the school's email system.

 

I switched from Chrome to Microsoft Edge, but the problem persists. I was informed that the folder with the file is small (I zipped it), so that is not the problem.

 

The instructor said that no one else is having the problem, so it is on my end.

 

My Windows updates are current.

 

What is causing this and what can I do?

2 REPLIES 2

‎06-29-2019 04:00 PM

HP Recommended

@Margo1 

 

How big is your zip file ? Please check with your instructor and follow his/her instructions properly. There is an important factor: how fast is your internet upload ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎06-29-2019 04:05 PM

HP Recommended

Hello. My files is 992 KB. I am concerned that it is my internet speed because I have the most essential one. I will contact my ISP. Thank you.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.