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HP ENVY Desktop - TE01-0034

Update: I was advised to disable VMD in the bios but it's not there. Then I'm trying to download the IRST driver and it's not letting me. I also see in some diagnostics that it says I have W10 which came with it and in some W11 which I upgraded to. I would like to install the driver and thanks for any help. 

 

I get an error message when I try it. 

Windows 11 Home
HP TE 01 0034
16GB Intel Hynix
SK Hynix 512 GB SSD
USB Samdata 16GB USB Flash
Windows Media Creation Tool from https://www.microsoft.com/en-us/software-download/windows11
When I try to boot to it the error comes up.

 IMG_7187.jpg

MICHAEL ELLIS
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @mikeypark ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with the Windows installation tool can't detect the SSD due to missing Intel Rapid Storage Technology (IRST) drivers. Here's a step-by-step guide to resolve the issue:

Step 1: Verify the OS on the HP Website

  1. Check HP's Support Page for the TE-01 0034 model. If it incorrectly detects Windows 10, use the manual search feature to find drivers for your model.
  2. Ensure that you're selecting the appropriate Windows version (Windows 11) from the dropdown, if available.

Step 2: Download the IRST Driver

  1. Visit the Intel Download Center:
    • Intel Rapid Storage Technology (IRST) Driver Download
    • Search for the Intel RST drivers for Windows 11.
  2. Choose the Floppy Disk Driver Version:
    You need the "F6 driver" (not the regular setup.exe) for loading during installation.
  3. Download and Extract:
    Download the zip file and extract its contents to a second USB drive.

Step 3: Load the IRST Driver During Installation

  1. Insert both:
    • The Windows 11 installation USB created with the Media Creation Tool.
    • The USB containing the IRST driver files.
  2. Boot from the Windows 11 installation USB.
  3. When you encounter the "Install Driver to Show Hardware" error:
    • Click Load Driver.
    • Browse to the location of the IRST driver files on the second USB.
    • Select the appropriate driver for your setup and continue.

Step 4: Update BIOS Settings (If Needed)

  1. Access the BIOS:
    • Restart the computer and press Esc, F10, or the key specific to your system.
  2. Check for VMD Configuration:
    • Look for "Intel VMD" or "RAID Configuration" options in the BIOS.
    • If found, you can temporarily disable VMD to bypass the IRST requirement. If not, proceed with the driver method.
  3. Save changes and retry the installation.

Step 5: Troubleshoot Driver Installation Error

If the HP support site blocks the download, consider:

  1. Downloading drivers on another device and transferring them via USB.
  2. Contacting HP Support directly for assistance.
  3. Using the Intel-provided IRST driver for generic support.

Let me know if you need further clarification!

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.

View solution in original post

1 REPLY 1
HP Recommended

Hi @mikeypark ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with the Windows installation tool can't detect the SSD due to missing Intel Rapid Storage Technology (IRST) drivers. Here's a step-by-step guide to resolve the issue:

Step 1: Verify the OS on the HP Website

  1. Check HP's Support Page for the TE-01 0034 model. If it incorrectly detects Windows 10, use the manual search feature to find drivers for your model.
  2. Ensure that you're selecting the appropriate Windows version (Windows 11) from the dropdown, if available.

Step 2: Download the IRST Driver

  1. Visit the Intel Download Center:
    • Intel Rapid Storage Technology (IRST) Driver Download
    • Search for the Intel RST drivers for Windows 11.
  2. Choose the Floppy Disk Driver Version:
    You need the "F6 driver" (not the regular setup.exe) for loading during installation.
  3. Download and Extract:
    Download the zip file and extract its contents to a second USB drive.

Step 3: Load the IRST Driver During Installation

  1. Insert both:
    • The Windows 11 installation USB created with the Media Creation Tool.
    • The USB containing the IRST driver files.
  2. Boot from the Windows 11 installation USB.
  3. When you encounter the "Install Driver to Show Hardware" error:
    • Click Load Driver.
    • Browse to the location of the IRST driver files on the second USB.
    • Select the appropriate driver for your setup and continue.

Step 4: Update BIOS Settings (If Needed)

  1. Access the BIOS:
    • Restart the computer and press Esc, F10, or the key specific to your system.
  2. Check for VMD Configuration:
    • Look for "Intel VMD" or "RAID Configuration" options in the BIOS.
    • If found, you can temporarily disable VMD to bypass the IRST requirement. If not, proceed with the driver method.
  3. Save changes and retry the installation.

Step 5: Troubleshoot Driver Installation Error

If the HP support site blocks the download, consider:

  1. Downloading drivers on another device and transferring them via USB.
  2. Contacting HP Support directly for assistance.
  3. Using the Intel-provided IRST driver for generic support.

Let me know if you need further clarification!

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.