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Message 1 of 3
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Can't connect with support for under warranty computer

HP Recommended
Envy 795-0050
Microsoft Windows 10 (64-bit)

I've got a desktop under warranty.  It's started having BSOD issues.  I've been on chat with support.  Last week we did a clean install, about a week later, BSOD came back.  I tried chatting Tuesday, got disconnected, and have been unable to reach any since. Now the chat option is not even available.  THere is no email option either.   Options available are virtual assistant, HP community, and Messenger.  I don't have facebook, so I'm trying here. 

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Message 2 of 3
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HP Recommended



Do not post it here - have your HP case number at hand...


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Message 3 of 3
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Your post has been escalated for follow up regarding chat case.   



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