Can't get mouse HSA-AOO2M

[tommysroc]

Can't get wireless mouse connected. 

[Garp_senchau]

@tommysroc, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Let's get your wireless mouse connected! 😊 

First, make sure it's powered on and has fresh batteries. If it's a USB wireless mouse, check that the receiver is plugged into a working USB port. For Bluetooth mice, ensure Bluetooth is enabled on your PC and try re-pairing it by going to Settings > Bluetooth & devices > Add a device. 

Also, you may refer to this guide for further troubleshooting: HP PCs - Troubleshooting wireless mouse issues | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,