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Maddie14
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Message 1 of 2
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Can't log in

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Microsoft Windows 10 (64-bit)
  • I reset my password on account.live.com when I put it in the computer it says my device is offline, even though it says I am connected.  How do I get logged in is another way
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WAWood
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Message 2 of 2
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@Maddie14 

What you have already done usually works.

 

Try going to the Microsoft account reset website: https://account.live.com/password/reset

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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