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‎03-01-2020 12:39 PM

HP Recommended
Product: slim desktop 290

I can't run CHKDSK.  It shows that I am the Administrator, but I get a message that I don't have permissions.  I had extra RAM added yesterday and it was suggested that I run CHKDSK as they PC is slow shutting down.  I got this PC last week on 02/23/20 and when setup things were copied from OneDrive.  

2 REPLIES 2

‎03-01-2020 02:26 PM

HP Recommended

@bulldog1231 

The HP 290 series has been out at least since early 2018. 

Noted it was over $600 base unit, not less than $300.

You should do:

1) previous Restore Point (minimum).

2) perform a Recovery. There are 2 options, ie OS (data intact)  or Full (remove all, like new).

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎03-04-2020 08:56 AM

HP Recommended

thanks for all help.  I got this resolved by calling MS.  

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