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John76990
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Message 1 of 2
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Can’t select DPS Self-test

HP Recommended
HP Compaq 6200 SFF
Microsoft Windows 10 (64-bit)

Trying to run a DPS-Self test because i’m getting “Media test failure” and “Non-system disk or disk error”.

IMG_4054.JPG

 

Pressing F2 at pc start up gets me into the diagnostics menu (see picture) but i can’t select anything. Only key that works is ESC

IMG_4053.JPG

 

What do i do to fix this please? At this stage my computer is pretty much unusable - and I don't know why

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
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HP Recommended

Hi,

 

A non-system disk or disk error generally means the primary HDD containing the operating system has failed.

 

You will probably have to replace this component.

 

I hope you back up data to external media.

 

Replacing this disk means rebuilding the system unless you use disk imaging software.

 

Regards

 

 

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