cancel
Showing results for 
Search instead for 
Did you mean: 
Tuan1916
New member
1 0 0 0
Message 1 of 2
100
Flag Post

Can't setup window 10 32bit

HP Recommended
Elitedesk 800 g4
Microsoft Windows 10 (32-bit)

Help..!!!plz.

I cann't use the mouse and keyboard when installing Windows 10 32bit

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,440 122,617 20,163 30,939
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Your PC is only supported for 64 bit operating systems.

 

The 32 bit version of W10 does not have the USB 3.1 drivers needed for the KB and mouse to work.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation