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‎07-24-2020 11:14 AM

HP Recommended
Product: Elitedesk 800 g4
Operating System: Microsoft Windows 10 (32-bit)

Help..!!!plz.

I cann't use the mouse and keyboard when installing Windows 10 32bit

1 REPLY 1

‎07-24-2020 11:20 AM

HP Recommended

Hi:

 

Your PC is only supported for 64 bit operating systems.

 

The 32 bit version of W10 does not have the USB 3.1 drivers needed for the KB and mouse to work.

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