Can't turn off caps lock notification - windows support couldn't fix it either.

[Help1306]

I have a HP Pavilion Windows 11. As I said the caps lock comes up every time I use it which is very annoying for work. I have tried all suggestions on google and your website. I have had a windows support engineer take control of my laptop to try. I have restarted my laptop. It has been hours. The windows support man said the only person who could help is the manufacturer (you), so here I am. Please please help.

[erico]

Using a description of HP Pavilion Windows 11 does not identify your PC in any way that is useful to us in helping troubleshoot your problem with Caps Lock. 

Enter the BIOS setup options by pressing the F10 key immediately after pressing the power button. select the configuration tab and look for Caps on. If it is enabled, disable it. Press F10 to save the change and restart your PC.

HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.

It is difficult to help you if we don't know which specific model you own..

Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.

Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.

Method #3: Press the power button and immediately tap the F2 key.
If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.
Don't forget to post the name of the installed operating system if you haven't already done that.