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- Can't use Linux on HP Desktop

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08-25-2021 08:05 AM
I have been trying to use Linux on my new Desktop, but it just won't work. I have disabled secure boot, and pretty much everything I could think of. So far I have tried the Linux distributions:
Arco (installer won't boot up), Arch (installer won't boot up), Debian (installs but can't boot up), Void (installer won't boot up) and Solus (installer won't boot up). I tried a different USB stick, different ISO burning software and different USB ports. Some of the error message I've gotten are failed to load Bluetooth firmware file, fixing recursive fault but reboot is needed, invalid opcode and many others.
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08-27-2021 01:08 PM
I'm sorry, but HP does not provide support for Linux distros -- including boot issues.
IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.
Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.
Your best bet for support now is to contact the support forum of the distro you are using.
I am a volunteer and I do not work for, nor represent, HP
08-27-2021 01:08 PM
I'm sorry, but HP does not provide support for Linux distros -- including boot issues.
IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.
Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.
Your best bet for support now is to contact the support forum of the distro you are using.
I am a volunteer and I do not work for, nor represent, HP