• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-04-2020 04:52 PM

HP Recommended
Product: Pavillian Aio
Operating System: Microsoft Windows 10 (64-bit)

This may be a silly question, but I wanted to be sure before I continued. I am getting ready to create my recovery using the HP Cloud Recovery Tool and was buying a USB drive to use for the recovery to go onto. It got me wondering if I could use a USB C drive, or does it have to be the regular USB Type A drive. I didn't think it would matter but figured I could ask the community for help!

1 REPLY 1

‎11-04-2020 06:42 PM - edited ‎11-04-2020 06:43 PM

HP Recommended

Hi,

 

A USB type C device will provide faster data transfer if the type C USB stick you purchase is rated at optimal speed.

 

Create this media and then test it.

 

I would go with type A to assure guaranteed results. Some devices require using rear I/O as opposed to front panel USB connectors. My systems work fine using front panel USB 3.x I/O.

 

Test, test, and test to verify the USB recovery media works.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.