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‎07-27-2021 01:39 PM - edited ‎07-27-2021 01:40 PM

HP Recommended
Product: Pavilion 23 All in One
Operating System: Linux

I am trying to install a newer version of Linux Mint on my PC.  I have tried every possible key, to access bios, but with no luck.  Is there someone out there, who can tell me what I can do?  I am about to tear my hair out!  I need to install, using a USB Stick.  The computer recognizes the stick, and the contents, but bios does not open.  I have tried the shift key, Escape, F9, F10. and a few combinations, to no avail. 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-27-2021 05:36 PM

HP Recommended

@MintUser 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1

‎07-27-2021 05:36 PM

HP Recommended

@MintUser 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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