Cannot boot windows 10 HP Pavilion 15-p097tx Notebook PC Bad system config info

[zshanthi]

Cannot boot windows 10 HP Pavilion 15-p097tx Notebook PC Bad system config info

I am not able to boot and I receive the following error

BAD SYSTEM CONFIG INFO

I tried troubleshooting and reinstall os but it cannot proceed with that.

When I run

sfc /scannow

Verification 100% complete

Windows Resource Protection could not perform the requested operation.

chkdsk c: /F /R /X

(All seem fine )

Failed to transfer logged messages to the event log with status 50

also this folder is empty

C:\Windows\System32\config\RegBack

[Lil_Boy_Blue]

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

[zshanthi]

I switched off laptop and even took out the battery.

Pressed the power button more than 10 seconds and then F2 and 

All tests passed

[zshanthi]

But the same error Bad system config info cannot boot my HP laptop

[Lil_Boy_Blue]

Hi

The piccies take a while to get approved, so maybe tomorrow?

[zshanthi]

Basically the pictures say the same.

My HP laptop passed all tests but still I am not able to boot my HP laptop and it says " Bad system config info"

[Lil_Boy_Blue]

Hi

Well I was hoping the picture would give some context, as you so far have not.

"my HP laptop and it says " Bad system config info""

Is that an Apple operating System like MacOS or a Microsoft one like windows XP, or the actual POST/BIOS screen?

Cuz if it's a BIOS problem...

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

NB: The tests take a couple of hours.

[zshanthi]

The system BIOS recovery went well, Bios verification too went very well and when the system restarted I'm afraid I encountered the same error.

Thanks for sticking with this. I really appreciate it.

[zshanthi]

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@Lil_Boy_Blue wrote:

Is that an Apple operating System like MacOS or a Microsoft one like windows XP, or the actual POST/BIOS screen?

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Also it is WIndows 10 with all the latest updates

[zshanthi]

It is the microsoft screen which shows the error