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‎01-27-2021 04:41 PM

HP Recommended
Product: hp pavillion all-in-one
Operating System: Microsoft Windows 10 (64-bit)

I have tried everything possible to change the brightness of my screen, but it will not change from the 100% setting. Please help me! 

I've tried to upload new drivers but everything is to date, disabled hidden monitors, etc, so I am not sure what else to do but to ask HP for help. 

1 REPLY 1

‎01-29-2021 01:11 AM

HP Recommended

Thank you for reaching us on HP Support Forums🙂. I saw your post just now and would like to help,i myself faced the same problem.
you should try uninstalling and reinstalling the graphics drivers of your laptop. Please follow these steps:

1)Open your device manager.
2)in"display adapters". Right click on drivers in display adapters and select uninstall.
3)Close device manager.
4)Please download and install the Intel graphics card drivers.
I really hope this helps you solve your problem

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