Cannot find ROM family SSID for BIOS update (Family SSID 2B42)

[Nz-Tech]

Cannot find ROM family SSID for BIOS update (Family SSID 2B42)

HP 23-q106a
System Serial Number: 8CC541094L
Asset Tag: 8CC541094L

Board: HP 2B42 100

[serial number removed]

Bus Clock: 100 megahertz
UEFI: AMI A0.00 07/14/2015

Product: HP Pavilion All-In-One - 23-Q119 (Touch)
Operating System: Microsoft Windows 10 (64-Bit)
Hi, I am trying to do a BIOS update on my HP Pavilion All-in-One - 23-q119 (Touch) .

Connecting to HP drivers for the serial number, but only see bios updates for ssid 2b43, 2b44, 2b45
not 2b42...

I am on BIOS A0.00 and cannot find my SSID. Please help.

[asmita6658 · Accepted solution]

Hi @Nz-Tech

Welcome to the HP Support Community. 

I'm afraid your computer has one of the older motherboards and the BIOS update is not available on the website. 

I'd suggest you try updating your computer using these steps - 

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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