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HP EliteDesk 8 Tower G1i Desktop AI PC RCTO Base Model
Microsoft Windows 11

Hello,

 

I need to reinstall Windows 11. I followed these instructions: https://support.hp.com/gb-en/document/ish_4859717-4859823-16.  However, I cannot find the driver in the extracted data of this file: sp161493.exe (Driver for Intel Rapid Storage Technology, 20.2.4.1019 Rev.A, 14.1 MB, July 17, 2025). Is sp161493.exe the wrong file? What is the name of the driver I need?

 

Many thanks in advance.

 

Martin

1 REPLY 1
HP Recommended

Hi, Martin:

 

I don't believe that is the problem.

 

Try installing the Intel Neural Processing Unit (NPU) Driver from your PC's support page.

 

HP EliteDesk 8 Tower G1i Desktop AI PC Software and Driver Details

 

Use the free 7-Zip file utility to extract the exe file into its driver folder, or run the file and cancel out of the installation.

 

Then copy the driver folder to a USB flash drive.

 

When you are at the point where Windows can't find any drives to install on, browse to the sp158291 driver folder>src>driver>npu.inf (setup information file) and hopefully that is the right driver needed for Windows to find the drive.

 

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