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HP Recommended
OMEN by HP Transcend 16 inch Gaming Laptop PC 16-u0000 (7C0V6AV)
Ubuntu LTS

Hello, 

I have just bought a HP OMEN cori9 for my job (NOT GAMMING). Because I need a high sysytem performance. Moreover, I have to use Linux (Ubuntu) OS to handdle my projects. 

Unforetunately, when I change the Windows OS to Ubuntu I faced many problems, and I really need your help to overcome my issues:

- The "Can't find an IRG for your NVIDIA card" error comes up when power on ro shutdown...

- Laptop doesn't shutdown...

- Touchpad Doesn't work...

- Laptop is too slow, although it has high level configuration

 

1 REPLY 1
HP Recommended

Hi @PeymanPy,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It seems like you're encountering a few issues after installing Ubuntu on your HP OMEN laptop. Let's go through each problem one by one.

 

"Can't find an IRQ for your NVIDIA card" error:

  • This issue might be related to the graphics drivers. Make sure you have the latest NVIDIA drivers installed. You can do this by opening a terminal and running the following commands:

 

sudo add-apt-repository ppa:graphics-drivers/ppa

sudo apt update

sudo apt install nvidia-driver-<version>

 

  • Replace <version> with the latest available driver version.

Laptop doesn't shutdown:

  • This could be due to various reasons. Try to identify the issue by checking the system logs for any error messages related to shutdown. Open a terminal and run:

 

journalctl | grep shutdown

 

  • If you find any errors, try searching for solutions specific to those error messages.

Touchpad doesn't work:

  • This might be a driver issue. First, check if the touchpad is recognized by the system by running:

 

xinput list

 

  • If the touchpad is listed, you might need to configure it. Install the "gnome-tweaks" tool to access additional settings:

 

sudo apt install gnome-tweaks

 

  • Open Tweaks, go to the Keyboard & Mouse section, and make sure the touchpad is enabled.

Laptop is too slow:

  • High system performance doesn't always translate to optimal performance on Linux. Make sure your system is fully updated using:

 

sudo apt update && sudo apt upgrade

 

  • Consider installing and using a lightweight desktop environment like XFCE or LXQt, which might provide a smoother experience on certain hardware.

 

Remember to reboot your laptop after making changes to see if they take effect. Additionally, checking the Ubuntu documentation for your specific laptop model might provide insights and solutions.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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