Cannot find the download to 8.20 Rev BIOS

[Meme_Machine]

I have a Pavilion p7 1297c and I'm trying to use a new graphics card, which is the AMD Radeon RX460. The problem is; the AMI 7.07 BIOS is too old for it, and HP says there's no updates for this motherboard. However, the 8.20 rev BIOS works since a guy with the exact same PC was able to update to it by Googling the link (https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Radeon-RX460-video-card-upgrade...). Now the link just gives a ERR_NAME_NOT_RESOLVED error whenever I try to use the link to download the BIOS update. Does anyone know where I can find the 8.20 Rev BIOS update for my PC?

[mdklassen]

Just a guess, since the string '2AE0' appears on two web-pages.

So, "caveat emptor" applies.

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From: https://support.hp.com/us-en/document/c03343058

Motherboard description

• Manufacturer's name: MSI
• Motherboard name: MSI MS-7778
• HP/Compaq name: Jasmine
• SSID: 2AE0

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From: http://whp-hou4.cold.extweb.hp.com/pub/softpaq/sp64501-65000/sp64782.html

TITLE: HP Consumer and Small Business Desktop PC BIOS Update (ROM Family 2AE0)

VERSION: 8.18 Rev. A
DESCRIPTION:
This package provides an update to the HP Consumer and Small Business Desktop PC BIOS (ROM Family 2AE0) for the supported desktop models and supported operating systems.

PURPOSE: Critical
SOFTPAQ NUMBER: SP64782
SOFTPAQ FILE NAME: sp64782.exe

[This filename resolves to: http://whp-hou4.cold.extweb.hp.com/pub/softpaq/sp64501-65000/sp64782.exe ]

SOFTPAQ FILE MD5: 0x2d9fc584235c0bc0d5a40dc2259477d5
SUPERSEDES: None
CATEGORY: BIOS
SSM SUPPORTED: No

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):

 (( SNIP ))

HP Pavilion p7-1414 Desktop PC
HP Pavilion p7-1417c Desktop PC
HP Pavilion p7-1418 Desktop PC
HP Pavilion p7-1421 Desktop PC
HP Pavilion p7-1430 Desktop PC
HP Pavilion p7-1436s Desktop PC
HP Pavilion p7-1439 Desktop PC
HP Pavilion p7-1446s Desktop PC
HP Pavilion p7-1447c Desktop PC
HP Pavilion p7-1449 Desktop PC
HP Pavilion p7-1451 Desktop PC
HP Pavilion p7-1455 Desktop PC
HP Pavilion p7-1467c Desktop PC
HP Pavilion p7-1490 Desktop PC
HP Pavilion p7-1500z CTO Desktop PC
HP Pavilion p7-1517c Desktop PC
HP Pavilion p7-1534 Desktop PC
HP Pavilion p7-1539 Desktop PC
HP Pavilion p7-1549 Desktop PC
HP Pavilion p7-1587c Desktop PC

[ Your model is NOT listed. ]

 (( SNIP ))

OPERATING SYSTEM(S):
Microsoft Windows 8 32-bit
Microsoft Windows 8 64-bit

FIXES:
- Resolves system black screen issue.
- Resolves system hang during "Shutting down" screen when selecting Shut down->Restart in Windows 7.

PREREQUISITES:
- You must be logged on as an administrator to install this update.
- You must have a Microsoft Windows 8 operating system.

---------------------

[Big_Dave]

@Meme_Machine

The Jasmine motherboard BIOS update 8.20 was posted under a different HP PC model series.  There would be some risk to installing this BIOS update since it wasn't certified for your particular model. 

I sugggest that you update the diagnostics on your PC and run a full set to make sure that your PC is stable before doing a BIOS update.

----------------------------------------------------

A similar situation arose not long ago with a different PC where a higher level BIOS update from a different PC model using the same motherboard SSID should work per HP internal.

[Meme_Machine]

Hmm, okay. It's the same motherboard so it should work, right?

[Big_Dave]

Hi,

It should work but of course no guarantee.

[mdklassen]

> It's the same motherboard so it should work, right?

The BIOS-updating program checks that the "new" BIOS will be compatible with the motherboard.

It does this _before_ actually trying to do the update, and will refuse to continue.

Caveat emptor!

[Meme_Machine]

Alright, gonna try this. 

[Meme_Machine]

Great news!!! It worked perfectly! Now to see if this BIOS is new enough to work with the new graphics card I got.

Thank you so much guys.

[Meme_Machine]

The new graphics card is working thanks to the BIOS update, again, tysm.

[Big_Dave]

@Meme_Machine

Good show! @Meme_Machine

I was going to mention another "igotcha" with the BIOS update but since you installed it successfully then we don't have to deal with that issue.:smileywink: