Cannot get sound on my All in one PC

savvysavingschi · ‎08-30-2022

I cannot hear anything.

Prométhée · ‎08-31-2022

hi

try to be more specific..
Did it work, but never worked anymore?

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Johnharper241 · ‎09-15-2022

First, check to make sure Windows is using the correct device for speaker output by clicking on the speaker icon in the taskbar. (Sometimes Windows will switch output to a different device, unbeknownst to you.) At the top of the pop-up window, you’ll see the name of the speaker currently in use—e.g., Speakers (2-Anker PowerConf). Click on that name to switch to the proper device, if applicable. If using external speakers, make sure they are powered on.
Reboot your computer.
Verify via the speaker icon in the taskbar that the audio is not muted and is turned up.
Ensure that the computer isn’t muted via hardware, such as a dedicated mute button on you laptop or keyboard. Test by playing a song.

This may help,
John

Johnharper241 · ‎09-21-2022

Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically). If that doesn't work, try using the generic audio driver that comes with Windows.

Prométhée · ‎09-22-2022

@Prométhée wrote:
hi
try to be more specific..
Did it work, but never worked anymore?
Advice For Asking The Best Questions | HP Support Forums | HP - YouTube

so @savvysavingschi ??

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