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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Cannot start my Windows 10 computer/Recovery Incomplete,

HP Slimline Desktop - 260-p109
Microsoft Windows 10 (64-bit)

When I turn on my computer, it reaches the log in/welcome screen, but a few moments later, a screen pops up that says Restoration Incomplete. When I click the details button, I get many repeated messages that say "There might be unexpected reboot during [Windows setup]. The process will cause CTO panic because the image might not be normal now...". Also, in a cmd.exe window, it says "The system cannot find the drive specified." When I click Retry for the Recovery, the same thing happens again.

Does someone know how to fix this? Thank you.

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HP Recommended

Cannot start my Windows 10 computer/Recovery Incomplete,

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.htmlhttps://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

 

Then a software solution would be next.


A Nod Is As Good As a Wink...
Lil_Boy_Blue

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Cannot start my Windows 10 computer/Recovery Incomplete,

Hi,

I followed the steps and did the hard drive diagnostics test. I did the fast check and passed. I also did the extensive check and it passed. What do you recommend doing next?

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HP Recommended

Cannot start my Windows 10 computer/Recovery Incomplete,

Hi

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second part,
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.
WARNING - ONE WAY ONLY, WIPES ALL DATA - NON-RECOVERABLE
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…

https://www.microsoft.com/en-us/software-download/windows10
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

W8 Repair.pngRecovery Reinstall.png
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD


http://www.thewindowsclub.com/install-windows-10-from-usb


A Nod Is As Good As a Wink...
Lil_Boy_Blue

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