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‎05-30-2025 08:57 PM

HP Recommended

I’m stuck in Bitlocker loop .. I have Bitlocker code but still stuck I loop .. been to all aspects .. not working 

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‎05-31-2025 04:41 AM - edited ‎05-31-2025 09:14 AM

HP Recommended

Greetings @stevea2380 

 

Welcome to the HP Forum.

 

Sorry to see this.

 

Your current Windows installation is encrypted when BitLocker is enabled. Data recovery on the system disk would be highly improbable.

 

You would have to reinstall Windows or do a HP Cloud Recovery if the BitLocker recovery key will not decrypt the system disk.

 

A valid BitLocker recovery key will fail if the TPM gets corrupted or you did a BIOS update when BitLocker is enabled.

 

I don't use BitLocker.

 

Regards

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