cancel
Showing results for 
Search instead for 
Did you mean: 
Sambam94
New member
1 0 0 0
Message 1 of 2
196
Flag Post

Cant get windows store to work

HP Recommended
Pavilion g7
Microsoft Windows 8.1 (64-bit)

Hi I did a complete factory data reset on my laptop and log back into my account to set up my computer and now my Windows store will not work I am completely new to this product

1 REPLY 1
WAWood
Level 16
Level 16
32,705 32,605 2,968 7,286
Message 2 of 2
Flag Post
HP Recommended

@Sambam94 

Windows Store is a Microsoft function -- and there is nothing we can do to diagnose that error or fix it.

 

You would have to check with Microsoft to get advice on how to correct this.

 

Also, WHY did you do a factory reset on the PC? Asking because that nearly always is a BAD idea that does little or nothing to correct the underlying problem, but often serves to make matters worse!

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation