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HP Recommended
Microsoft Windows 10 (64-bit)

Hello. My OS file was corrupted or something like that because i was stuck in a windows repair tool loop.

 

So i learnt that i can fix this sollution with a bootable usb. But i couldnt load from the usb because of the secure boot settings. I discovered that i need to enter my bios password to disable it.

 

I couldnt remember my bios password so i have tried removing the cmos battery but it didnt work.

 

I have run out of options i dont know what to do please help.

1 REPLY 1
HP Recommended

Hi @pcusee7272,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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