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- Cant uninstall file taking up space on desktop

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01-14-2024 11:33 AM
Good afternoon,
I cannot uninstall a file that is taking up space on my computer. It is taking up 36 GB of space and when I click the uninstall button it says "Windows cannot find". Please see picture below. Is there anyone I can call who can guide me through this, or will I have to pay?
01-14-2024 11:57 AM
The uninstaller is missing. You have two options that I know of
1 - install the app to restore the "uninstall" option then uninstall it
2 - This is what I would used. Download the free or 30 day version of REVO PRO and force the uninstall. Be sure to do the advanced scan and delete the registry items that REVO discovers.
quote "In case the built-in uninstaller is missing, Revo Uninstaller Pro will display a warning, but will still allow you to continue the uninstallation process."
https://www.revouninstaller.com/revo-uninstaller-free-download/
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01-14-2024 05:05 PM
If you have steams games taking up too much space on "C", you can uninstall, change library setting to put the imagery and database on the HDD drive, and let the executable go into the C. As long as you do not remove game history or profiles nothing will be lost.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it