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StarPlatinum1
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Solved!

Caps lock blinking and wont turn on

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HP stream laptop
Other

So basically when I turned on my computer the screen wouldnt turn on and the caps lock would just start blinking (note: I was using my computer about an hour ago) 

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praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
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@StarPlatinum1 Welcome to HP Community!

 

I understand that the laptop will not turn on and caps lock blinking.

 

First off, to assist you better, I would require more information regarding this.

  • Please provide the complete model# and the operating system used.
  • It looks like a hardware issue with the computer.
  • Please try these steps. Please perform a hard reset first. Click here 
  • Then try to roll back the bios from this link by clicking here Please try both the options mentioned in the link.
  • This should work if things go well, the computer should be up and running. 

Keep us posted,


If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

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1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
Flag Post
HP Recommended

@StarPlatinum1 Welcome to HP Community!

 

I understand that the laptop will not turn on and caps lock blinking.

 

First off, to assist you better, I would require more information regarding this.

  • Please provide the complete model# and the operating system used.
  • It looks like a hardware issue with the computer.
  • Please try these steps. Please perform a hard reset first. Click here 
  • Then try to roll back the bios from this link by clicking here Please try both the options mentioned in the link.
  • This should work if things go well, the computer should be up and running. 

Keep us posted,


If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

0 Kudos
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