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‎03-08-2026 01:21 PM - last edited on ‎03-10-2026 12:25 PM by Moderator

HP Recommended

PCase for: HP Envy Laptop 17 

Case ID: (edited)

Case created: Mar 04, 2026

Status: Closed

Product number: 7H1T2UA

Serial number: (edited)

 

On Mar 04, 2026 I opened a case for my HP Envy Laptop 17-cw0023dx (7H1T2UA) and requested to flag the serial number as stolen. 

As of today, Mar 08, 2026  12:00 PM, I request to closed the case and remove any fraud or security alerts on my device since my laptop is found.

 

Any activities done within this time period (Mar 04-Mar 08) are unknown and not authorized  by me.

 

Thank you for your support.

 

Sogol Kashani

(edited)

Category:
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1 REPLY 1

‎03-11-2026 08:55 AM

HP Recommended

Hello @sogolkashani

 

HP does not have the capability to track or locate a lost or stolen device. However, you can follow the steps outlined in the guide below to help secure your information and understand what actions can be taken in such situations: Click here.

It is also recommended to report the incident to your local authorities and share the device serial number with them, as this may assist in recovery.

Animatryx
HP Support Community Moderator
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