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- Changes BIOS settings to boot from usb now computer won’t st...

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11-13-2018 01:24 PM
I was trying to change my bios settings to boot my computer From a usb stick to run tails os now when I plug in the usb I get an error message saying “can not find script file X:\onekey\main\Irscall.vbs”. I also unplug the usb to run my computer as normal but just get a blank screen and it’s turns on and off really need this fixed by tomorrow morning got some work to get on with!! I have attached some images aswell off what else I have changed I changed the boot order also and I disabled the secure boot I am trying to access the bios menu but can’t even access the start up menu please can someone help would be greatly appreciated so upset right now about this!!
11-15-2018 01:30 PM
Hi! @Matty2018, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I understand you have issues installing the operating system on your PC using the USB recovery kit.
Don't worry I'll try to help you out.
Did you make any software or hardware changes on your PC?
Have you tried checking with a different adapter?
What is the operating system you are trying to install on your PC?
Have you tried installing the operating system using the recovery discs?
Excellent description and a great diagnosis done. It is greatly appreciated.
Please share the product number of your PC to assist you better.
Try disabling the secure boot and enable legacy boot in BIOS and try installing the software again.
To enable or disable Secure Boot on an HP notebook computer, first confirm if Legacy Support is available and enabled.
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Turn off the computer.
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Press the power button to turn on the computer, and then immediately press the Esc key repeatedly until the Startup Menu opens.
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Press F10 to open BIOS Setup.
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Use the right arrow key to select System Configuration, use the down arrow key to select Boot Options, and then press Enter.
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Check for Legacy Support in the list.
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If Legacy Support is not listed, continue to the next step.
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If Legacy Support is listed and you are enabling Secure Boot, use the down arrow to select Legacy Support, press Enter, select Disabled, press Enter, and then continue to the next step.
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Refer this article to know more information about using secure boot. Click Here
Hope to hear from you soon!
Have a great day! 🙂
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