cancel
Showing results for 
Search instead for 
Did you mean: 
jbpatents
New member
3 2 0 0
Message 1 of 5
723
Flag Post

Chrome and Edge not launching after Windows update

HP Recommended
Envy
Microsoft Windows 10 (64-bit)

Hello, after the last Windows update my Chrome and Edge will not lunch.   Also, trying to open a pdf within these browsers fails. FireFox operates fine.  Also, Adobe Acrobat operates fine.  Thanks,

4 REPLIES 4
WAWood
Level 16
Level 16
32,593 32,493 2,956 7,259
Message 2 of 5
Flag Post
HP Recommended

@jbpatents 

Sorry but Chrome has been a problem with Windows 10 since the beginning and MS has stopped supporting the old Edge browser -- so you should not be using that anymore.

 

There are periodic "fixes" by Google to keep Chrome working on Windows 10 -- so you need to check the Google support forums to see what they suggest as we have no way of troubleshooting issues with it.

 

You also should look into using the new Edge -- as it is based on Chromium and should work just fine.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
jbpatents
Author
New member
3 2 0 0
Message 3 of 5
Flag Post
HP Recommended

Thanks,

The new Edge was installed with the Window update.  It doesn't launch - prior MS browser launched fine.  Firefox launches fine.

Thanks,

0 Kudos
jbpatents
Author
New member
3 2 0 0
Message 4 of 5
Flag Post
HP Recommended

Also, trying to click on anything from the setting menu results in failure: this page is having a problem message.

0 Kudos
WAWood
Level 16
Level 16
32,593 32,493 2,956 7,259
Message 5 of 5
Flag Post
HP Recommended

@jbpatents 

Sounds like the last Windows Update messed up your PC -- and this is becoming more of an issue all the time.

 

I would go into Windows Update and see if there is a way to back out the latest update. See this thread for details:  https://www.tenforums.com/tutorials/5486-uninstall-windows-update-windows-10-a.html

 

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation