Chromebook screen won’t work

[Layzpotato_-09]

My Chromebook has been on its last legs for a while, the hindges broke leaveing wires exposed, half of the keyboard dosent work and there are cracks along the caseing, last night I was sliding my laptop over and accidentally clicked the power button and now this morning I discovered that I can’t turn it back on, the buttons on the side light up and any accessories I plug in also light up but the screen is completely black, I’ve tryed force restarting it, I’ve clicked esc reload and power to restart and I even held down those buttons for 1 min and unplugged my charger in a last ditch effort to restart it and nothing, is there anyway to fix it without a hard reset or will I have to take it to a repair shop

[Raj_05]

Hi @Layzpotato_-09,

Welcome to the HP Support Community

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support