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Locked

‎12-18-2019 10:50 PM

HP Recommended
Product: Hp 22f
Operating System: Microsoft Windows 10 (64-bit)

IMG_20191218_194745.jpgIMG_20191218_194800.jpg

1 REPLY 1

‎12-21-2019 03:06 PM

HP Recommended

@Raiyan2
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help,  I have a few troubleshooting steps we could try to fix the issue:  

  • If the power button is locked, press and hold the power button for 10 seconds to unlock the power button function.
  • If the power button is unlocked, press and hold the power button for 10 seconds to lock out the power button function.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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