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CIDMAR
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Message 1 of 2
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Computer crashed. Lost start up disc. Am I able to obtain another disc if I have my Product Key?

‎02-07-2020 06:51 PM

HP Recommended
Product: Pavilion 500 PC Series

My computer crashed.  Status Message Oxc000ooof   I need a Windows Installation Disc. (Windows 7)  I am unable to locate the disc that came with the computer.  I have the Product Key.  Am I able to purchase another disc?  Is there another way to retrieve my files so I can download them to an external drive and buy a new computer?

1 REPLY 1
Lil_Boy_Blue
Level 12
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Message 2 of 2
Flag Post

‎02-08-2020 03:24 AM

HP Recommended

Hi

Unlikely but possible...

https://www.microsoft.com/en-us/software-download/windows7

 

 

IF it is a an OEM key, then perhaps...

Heidc 11-11-19.png

 

OR

https://linuxmint.com/download.php                to help with file copying.

LinuxMintGparted.jpg   

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