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Locked

‎12-02-2020 07:55 AM - last edited on ‎12-02-2020 01:48 PM by Retired

HP Recommended
Product: HP Pavillion Gaming 690-0039 Product#3LB28AA#ABL
Operating System: Microsoft Windows 10 (64-bit)

The computer won't stay logged in.  It logs out randomly and very frequently.  It does not fully shut off, just go to the log in screen where I re-enter my PIN.  I did reload the system but it still does it. 

2 people had the same question
1 REPLY 1

‎12-20-2020 11:37 AM

HP Recommended

Hi@Shawn14, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

LINk: https://support.hp.com/in-en/document/c03413399

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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