Showing results for 
Search instead for 
Did you mean: 
New member
4 1 0 0
Message 1 of 2
Flag Post

Computer part replacement

HP Recommended
HP Pavilion 690-0067c c05953209
Microsoft Windows 10 (64-bit)


I bought one of your products and it’s mother board stopped working (Sunflower 8433) and I don’t know where to buy the part. And is there another type of motherboard I can’t replace it with that’s cheaper if so please help. Thank you




Level 12
Level 12
6,774 6,758 638 1,525
Message 2 of 2
Flag Post
HP Recommended


Welcome back to the forum.

I am not a HP employee.


If you are certain the MB has failed you can check HP Part Surfer (Link) for a replacement part. PC failure symptoms can be misleading.


HP does not usually sell replacement MBs.


HP may replace newer MBs if the PC is in warranty or you have an extended warranty and the MB has failed. You would have to contact HP Support (Link) for repair options.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation