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HP Recommended
HP Pavilion 690-0067c c05953209
Microsoft Windows 10 (64-bit)

Hello,

I bought one of your products and it’s mother board stopped working (Sunflower 8433) and I don’t know where to buy the part. And is there another type of motherboard I can’t replace it with that’s cheaper if so please help. Thank you

 

 

 

1 REPLY 1
HP Recommended

Hello
You will have to check, maybe directly on the motherboard!
The reference may be this:
942023-601
Motherboard - Sunflower, AMD RR PROM2, WIN
you can try to search directly with hp partners:

https://parts.hp.com/hpparts/Part_Resellers.aspx?mscssid=11EA53711C9D42369BE550A55410A4C5&geo_code=N...
otherwise, with a search engine and just giving the number indicated
For a replacement of another model it can be quite complicated, there you may have to go to a professional.
It can be difficult or even impossible to connect certain elements if the motherboard is not original

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