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‎07-23-2020 10:31 AM

HP Recommended
Product: Hp pavilion p6-2022uk
Operating System: Microsoft Windows 7 (64-bit)

I have a very, very old hp desktop computer that I'm desperate to save, as I cannot currently buy a new computer. I've replaced the hard drive (due to the old one being corrupted) and have downloaded windows 7 64 bit again on a usb stick, changed the boot order and yet it's still not working.

 

Every time I try and run a diagnostic, system recovery, etc. I am met with a single flashing hyphen (_) on the screen and I can't go any further than this. When running a hardware diagnostic, the error code BIOHD4 appears.

 

I don't have a recovery disk or anything of  the sort. Please help me! 

1 REPLY 1

‎07-23-2020 05:36 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Yes, your PC is close to nine years old (Link).

 

A BIOHD4 error is a HDD problem. This problem could be a faulty HDD, a power cable problem or data cable problem, or the motherboard has problems (nine year old PC).

 

The BIOHD4 error must be solved if you want to reinstall W7. This is a hardware problem.

 

Third party recovery disks are not available. HP does not provide a recovery option for your PC.

 

Regards

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