Computer won’t turn on

[D0MlNlC]

When I turn on my computer it turns to a black screen then beeps. It has 3 long beeps then 4 short beeps. Once it repeats this 5 times some text pops up on the screen and it says “ERROR: Unsupported driver installed” Then it powers down. This has happened before but I always just turn it off and it works after like 20 minutes, but it’s not working at all anymore. Anyone know what to do?

[KrazyToad]

@D0MlNlC

Welcome to HP Community

I have gone through your Post and would like to help

Try running a System Test to confirm the Hardware Functionality

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.

Keep me posted

Thank you