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barramunda
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Message 1 of 2
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Computer won't turn on

HP Recommended
251-a126
Microsoft Windows 10 (64-bit)

The computer won't start. When I press the on/of button the on/off pilot light comes on, stays on for a fraction of a second then turns off. If I press and hold the button it will go this process over and over as long as I hold the button. Can anyone help?

 

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wb2001
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Level 15
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Message 2 of 2
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HP Recommended

@barramunda,

Isn't that a unit with an external power brick, (like a laptop) ?

If so, unplug it from both the computer and the wall outlet. Hold down power button while you wait 30 seconds. Re-connect PSU, and try.

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