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HP Recommended
HP Desktop - M01-F1002na

On checking my hp assistant when I switched on my computer tonight it recommended a bios update. I pressed ok. Once it got to 100% the computer screen went blank. I left it for an hour but nothing happened. I switched it off then when I tried to restart it, it wont boot up, screen stays blank and the computer keeps switching itself on and off but nothing happens. I'm not very technical (I'm an OAP I now that's not an excuse but can anyone help me. Ill be devastated if Ive lost everything)

1 REPLY 1
HP Recommended

Does not look promising but there are a few things to try.  I assume you already checked your warranty.

Click here to check warranty
and if in warranty
Click here for world-wide contact info

 

Click here to see how to recover your BIOS. Do 1, 2, and the first part of 3.
For the second part of 3 you will need a USB flash drive and possibly an
older BIOS if the recent BIOS caused the problem

 

Lemme know if you need to do the second part of 3

 

 


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