Cookies are being deleted, need to find the setting to stop that

[catfish1950]

When I log into my bank account and then logout, the next day it does not recognize the device, How to fix this issue.

[VikramTheGreat · Accepted solution]

Hi @catfish1950,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I can imagine how annoying it must feel when your saved logins or website preferences disappear like they were never there. Let’s get those cookies to stay put on your HP Desktop PC M01-F3000a running Windows 11.
 

Here’s how you can adjust your browser and system settings so cookies won’t get deleted automatically:

If You’re Using Microsoft Edge:

1. Open Microsoft Edge.
2. Click the three dots (⋯) in the top-right corner and select Settings.
3. Go to Privacy, search, and services.
4. Under Clear browsing data, click Choose what to clear every time you close the browser.
5. Make sure Cookies and other site data are turned off (greyed out).

✅ This ensures your cookies aren’t cleared automatically when you close the browser.

If You’re Using Google Chrome:

1. Open Chrome.
2. Click the three dots (⋮) in the top-right corner, then select Settings.
3. Choose Privacy and Security on the left panel.
4. Click Cookies and other site data.
5. Make sure Clear cookies and site data when you close all windows is turned off.

✅ This will stop Chrome from deleting cookies automatically.

⚙️ Windows Storage Sense (if the system is deleting temporary files)

1. Open Settings (press Windows + I).
2. Go to System > Storage.
3. Click Storage Sense.
4. If it's on, click to configure or turn it off.
5. Make sure Delete temporary files that my apps aren’t using is either unchecked or adjusted to your preference.

✅ Disabling this will prevent automatic deletion of browser caches and cookies via Storage Sense.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[catfish1950]

Thank you, for the help on all the browsers as well as windows 11. Apparently, for the time being it is working!!!

[VikramTheGreat]

Hi @catfish1950,

You're very welcome — I’m glad to hear it’s working now! 🎉 Sometimes, a little network cleanup and driver refresh make all the difference.
 

If anything pops up again, with the browsers or Windows 11, feel free to reach out. I’m always here to help. Enjoy the smooth browsing for now! 🚀

Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

VikramTheGreat

HP Support