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HP Recommended
HP Pavilion p7-1380t CTO Desktop PC
Microsoft Windows 10 (64-bit)

Hello, I have  HP Pavilion p7-1380t CTO Desktop PC

and I recently did an upgrade to Windows 10 on a brand new HDD "the old one failed so no HP TOOL PARTITION anymore", when windows 10 home prompted me to log in to my Microsoft account it did not give me the option to skip and set up with a local account, I could not go back either. I then turned off the PC and when it turned back on there was no picture on the display. Everthing turns on but no display.

After diagnosing every piece of hardware I've narrowed it down to a corrupt BIOS. Searching online I've been able to find many articles and form post about recovering an HP BIOS using a BIOS recovery flash drive but I cannot find anything on how to make that flash drive without using HP SYSTEM BIOS UPDATE UTILITY. As the BIOS for the HP Pavilion p7-1380t CTO Desktop PC does not come with that tool and does not give the option to create a recovery flash drive. The only option I get is to flash the BIOS upgrade to my current computer using windows.

Is there a recovery BIOS out there somewhere that I'm missing for the HP Pavilion p7-1380t CTO Desktop PC or is there some way of manually creating the recovery BIOS flash drive? 

 

ps: I've tried clearing CMOS and even left the battery out for over an hour still no luck any help appreciated thank you. 

2 REPLIES 2
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Try tapping "ESC" at system startup to see if you can get to the BIOS Startup Menu.

 

Turning off your PC when you were installing Windows 10 was not good. This may have corrupted the operating system installation.

 

You can create a local user account but Microsoft prefers a online account. The local user account option is obscure, but it exists. It is at the bottom of the screen with a "Show more options" label. Or something similar to this.

 

You should be able to reinstall Windows 10 if you can get to the HP BIOS Startup Menu.

 

Let me know.

 

Regards

HP Recommended

Hi,

 

 I have only addressed part of your problem.

 

You do have a problem if you have an aborted Windows 10 upgrade and the PC cannot load the previous version of Windows.

 

Your PC shipped with Windows 7.

 

You can order HP Recovery media at this (Link). Select "Order Recovery Media" at this link.

 

Try tapping "F8" at boot to get to Windows 7 Recovery options before ordering W7 Recovery media. But W10 messes this up so you may not be able to do this.

 

Regards

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