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‎02-20-2022 08:10 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-xa0057c
Operating System: Microsoft Windows 10 (64-bit)

Was doing a Microsoft update. Something went wrong and now I get a Boot device not found. There is also Hard Disk - (3F0). Looking about I see if I had a recover USB there is a path to getting things going again. I do not have a recovery USB. Is there a way to get one or create one on a non HP system.

 

Thank you for any help

Category:
1 person had the same question
2 REPLIES 2

‎02-20-2022 09:03 AM

HP Recommended

According to this matrix

https://ftp.ext.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html#:~:text=HP%20Cloud%20...

your system is supported for restore from the cloud. 

Post back here if you have questions running the restore application.

Thank you for using HP products and posting to the community.
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‎02-20-2022 11:02 AM

HP Recommended

hi

https://ftp.ext.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html#:~:text=HP%20Cloud%20...

The HP Cloud Recovery Download Tool allows you to download recovery software to a USB drive. The recovery software works for HP PCs running Windows 10 Professional (64-bit) and Windows 7 Professional (64-bit).

 

if I open this link I have information for the pro version?

https://support.hp.com/us-en/document/c06162205

To determine if your model is supported, go to HP PCs - HP Cloud Recovery Tool Supported Platforms

 

 

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