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HP Recommended
HP Pavilion All-in-One - 24-xa0057c
Microsoft Windows 10 (64-bit)

Was doing a Microsoft update. Something went wrong and now I get a Boot device not found. There is also Hard Disk - (3F0). Looking about I see if I had a recover USB there is a path to getting things going again. I do not have a recovery USB. Is there a way to get one or create one on a non HP system.

 

Thank you for any help

2 REPLIES 2
HP Recommended

According to this matrix

https://ftp.ext.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html#:~:text=HP%20Cloud%20...

your system is supported for restore from the cloud. 

Post back here if you have questions running the restore application.


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HP Recommended

hi

https://ftp.ext.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html#:~:text=HP%20Cloud%20...

The HP Cloud Recovery Download Tool allows you to download recovery software to a USB drive. The recovery software works for HP PCs running Windows 10 Professional (64-bit) and Windows 7 Professional (64-bit).

 

if I open this link I have information for the pro version?

https://support.hp.com/us-en/document/c06162205

To determine if your model is supported, go to HP PCs - HP Cloud Recovery Tool Supported Platforms

 

 

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