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‎07-15-2023 09:11 PM

HP Recommended
Product: HP Slim S01-PF2006A
Operating System: Microsoft Windows 11

We have a Cricut Explore 3 that is not working with our new Desktop which is running Windows 11. We have confirmed that the Cricut is functioning perfectly but does not want to connect via bluetooth or USB and does not communicate with our desktop. Support from Cricut suggests it is a Windows 11 update or setting issue. Any advice would be great.

Category:
1 person had the same question
1 REPLY 1

‎07-16-2023 10:42 AM

HP Recommended

I assume you have the latest download, 7.37.121

You might find the following helpful but do NOT download anything from that site, just read advice.

https://windowsreport.com/computer-not-finding-cricut/

 

Are there any error messages related to circut in the windows event viewer?  Check applications and system.

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