Critical process died, windows 11

[AlyssaW24]

I came home from being gone and tried to start my computer. It tried to reboot, repair and restart. I am getting the blue screen of death with the critical process died. I have been running through all the options and can’t get anything to work. Any help is appreciated.

[BeemerBiker]

You need to determine if the disk is bad or if it is simply corrupted and needs a startup repair or possibly just boot into safe mode and see what the problem is.

Turn the power on and tap the ESC key to get into the diagnostics menu. Press F2 to run the UEFI diagnostics. Can you pass the memory and disk test?

If you can pass the memory and disk test then you need to do a startup repair.

To do a startup repair you need boot into windows recovery mode. First read this article about safe mode.
Skip down to 'Enter safe mode from outside windows'. If F11 does not get you into system recovery then try turning the power on and off three or more times in a row.

Then Advanced => Troubleshoot => Startup Settings => Safe mode

Enable safe moode and reboot

Bring up the device manager and see what problems are listed.

Let me know what happens

If you cannot get into safe mode then  do the startup repair

[AlyssaW24]

I made it to the test and it began to run for a few minutes and then my desktop dies. I tried to do it again and it dies before I can get anywhere. It wasn’t doing that previously as fast. It would die after a while or using troubleshooting menus. 

[BeemerBiker]

what part of the test failed?

Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.

[AlyssaW24]

I was not able to complete the tests because the computer turned off. I have tried to do it again, and it won’t let me get back to that menu. 

My computer is a HP 24uh

[BeemerBiker]

The 24uh is a monitor

https://support.hp.com/us-en/product/details/hp-value-24-inch-displays/model/7485500

Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.

However if you cannot pass diagnostics then you have a serious problem

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