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Abelgar
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Message 1 of 2
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Critical process died

HP Recommended
Pavilion 24
Microsoft Windows 10 (64-bit)

Computer won't boot, displaying critical_process_died, I'm not sure what  the computers last task was. 

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Abelgar

 

Welcome to HP support community.

 

Use this link for details on how to access safe mode:- Click here

 

I would request you to follow the below steps to capture and reply back with the error message/code to identify the issue and find a permanent fix: 

  • In Windows, search for and open View advanced system settings. 

  • In the Advanced tab, under Startup and Recovery, click Settings. 

  • Under System Failure, remove the check mark next to automatically restart, and then click OK. 

  • Restart the computer to apply the change. 

  • The computer no longer restarts automatically when a blue screen error occurs. 

For more details: click here 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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