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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
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Create an account on the HP Community to personalize your profile and ask a question
02-17-2020 12:55 PM
Welcome to HP support community.
Use this link for details on how to access safe mode:- Click here
I would request you to follow the below steps to capture and reply back with the error message/code to identify the issue and find a permanent fix:
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In Windows, search for and open View advanced system settings.
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In the Advanced tab, under Startup and Recovery, click Settings.
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Under System Failure, remove the check mark next to automatically restart, and then click OK.
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Restart the computer to apply the change.
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The computer no longer restarts automatically when a blue screen error occurs.
For more details: click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee